General terms and conditions
Status: 12 / 2020
Contents
The operator of this site assumes no responsibility for the timeliness, accuracy, completeness or quality of the information provided. Liability claims against the operator, which refer to material or immaterial nature caused by use or disuse of the information or the use of incorrect and incomplete information are excluded, unless the author is not intentional or grossly negligent fault.
The operator expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.
Cancellation
Cancellation of the booking free of charge is possible until 21 days before arrival. In case of cancellation after this date, in case of no-show or early departure, we allow ourselves to charge you 90% of the room rate per night.
Conclusion of contract
The basis of our offer and your booking are the accommodation description and the supplementary information in the booking basis (e.g. classification explanations) insofar as these are available to you at the time of booking.
For a booking made verbally, by telephone, by e-mail or by booking tool:
With the booking you offer us as host the conclusion of the guest accommodation contract binding.
The contract is concluded upon receipt by you of our declaration of acceptance (booking confirmation). It does not require any form, so that oral and telephone confirmations are also legally binding for you and us. As a rule, we will also send you a written copy of the booking confirmation by e-mail in the case of booking confirmations made verbally or by telephone.
If we submit a special offer to you at your request, this shall, in deviation from the above provisions, constitute a binding contractual offer on our part to you. In these cases, the contract comes into effect, without the need for a corresponding reconfirmation by us, if you accept this offer within the period specified in the offer without restrictions, changes or extensions by express declaration, deposit, final payment or use of the accommodation.
We reserve the right to change your booking in exceptional cases and to assign you an accommodation comparable in location, size, equipment and comfort for the booked period.