General terms and conditions

This GTCs apply to all units listed and serviced on this platform and other sales platforms (OTAs) of Tegernsee.Services. Status: August 2023.

The operator of this site assumes no responsibility for the timeliness, accuracy, completeness or quality of the information provided. Liability claims against the operator, which refer to material or immaterial nature caused by use or disuse of the information or the use of incorrect and incomplete information are excluded, unless the author is not intentional or grossly negligent fault.

The operator expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.

Terms of payment

Payment for the stay is due at 50% (100% if booked within 3 weeks before arrival) upon receipt of the invoice. The balance is due no later than 3 weeks before arrival.

Cancellation

Cancellation of the booking free of charge is possible until 21 days before arrival. In case of cancellation after this date, in case of no-show or early departure, we allow ourselves to charge you 90% of the room rate per night.

Conclusion of contract

The basis of our offer and your booking are the accommodation description and the supplementary information in the booking basis (e.g. classification explanations) insofar as these are available to you at the time of booking.

For a booking made verbally, by telephone, by e-mail or by booking tool:

With the booking you offer us as host the conclusion of the guest accommodation contract binding.

he contract is concluded upon receipt by you of our declaration of acceptance (booking confirmation) including these general terms and conditions. It does not require any form, so that oral and telephone confirmations are also legally binding for you and us. As a rule, in the case of booking confirmations made verbally or by telephone, we will also send you a written copy of the booking confirmation by e-mail.

If we submit a special offer to you at your request, this shall, in deviation from the above provisions, constitute a binding contractual offer on our part to you. In these cases, the contract comes into effect, without the need for a corresponding reconfirmation by us, if you accept this offer within the period specified in the offer without restrictions, changes or extensions by express declaration, deposit, final payment or use of the accommodation.

We reserve the right to change your booking in exceptional cases and to assign you an accommodation comparable in location, size, equipment and comfort for the booked period.

Deposit

For make accommodations will be a Deposit charged upon conclusion of the accommodation contract. This is due together with the deposit of the booking amount. In case of non-payment, the related booking will be cancelled. A full refund of the deposit will be made provided that the booked accommodation including all keys, without damage to the furniture and without beyond the normal case strong soiling was left after checkout.

The settlement of the deposit will be made no later than 14 days after the end of occupancy. Claims of the host that are settled with the deposit shall be quantified. If it is not yet possible to quantify, the expected amount of the claims shall be stated. If the claims of the host exceed the deposit, the full amount of the deposit will be retained and the difference will be invoiced separately.

Long-term stay

Intermediate cleanings are provided for an additional charge. These are mandatory and serve the control and maintenance of the accommodation unit.